Tips and Insights

Today's my first try at writing an online journal. For the most part, I avoid this kind of technology. I don't have a cell phone or BlackBerry, no Game Boy, PlayStation or Wii. I don't even listen much to the radio, and I can live without TV. Most would call me a technology curmudgeon.

So when I look at my job, I can't help but smile at the irony.

Here at The Bishop Company, my job for the past year has immersed me in technology. I've learned page design software, dabbled in Flash and HTML, trained in isometric illustration, created CBT's, manuals, and work instructions--all using a computer that, before now, provided only word processing and e-mail. I love this kind of learning, and I'm surprised at how quickly it comes.

The fact that I have experts surrounding me doesn't hurt. We have artists who can draw a machine faster than it runs, techno-geeks who can dissect sound to the last pin drop, and trainers who know when to demand and when to nudge.

More importantly, what comes with all that expertise is teamwork. We're a team within our company and with our clients. So though I haven't ventured off to purchase the latest game or create a MySpace page, I know that if I did, I'd have the gurus nearby, guiding me through it. And as I bring you more news and views, I'll have this team feeding me knowledge and sharing their stories.

We'll cover several angles of work instructions, including quality standards, tips and techniques, and the use of metrics to measure success. We'll pose questions, pick apart fads and present solutions. So I hope you'll join me on this adventure down Technology Lane, and maybe we'll learn something together.

Labels: technology