Tips and Insights

Kalamazoo , MI -- "I am very impressed with your team's work ... The procedure is less complex and even fun to read." Not a typical manager's response to work instructions, but one The Bishop Company heard recently following its expansion into Puerto Rico. Since October 2005, Bishop has offered localized service in Puerto Rico specializing in custom, multilingual solutions.

Offering responsive creative services and a team of full-time designers and writers, Bishop has built long-term service partnerships that allow them to learn the client's technology, and then create customized documents that advocate for the person who needs to use those documents -- even writing them in other languages when necessary.

The Bishop Company of Puerto Rico, LLC does this by emphasizing graphics to explain complex subjects, allowing the user to both understand and perform difficult processes with greater ease. Technical manuals, job aids, help systems, marketing and instructional materials, and training programs have all profited from The Bishop Company's ability to explain. For over 25 years, clients in industry, healthcare, and government have used Bishop services to help people work easier, safer, and faster. For more information, visit www.explainers.com.

Arlington, VA -- After wining five regional awards, The Bishop Company went on to win two awards at the Society for Technical Communication (STC) International competition. The awards highlight the best examples of the art and science of technical communication.

Kaylynn Mischley and Parker Brown of The Bishop Company and Ken Hill of Delphi Corporation created a procedure that helped users replace the pinion seal and bushing on a rack and pinion assembly in an automobile with ease. The Replacing Pinion Seal and Bushing instruction sheet received a Distinguished award in the publication competition.

Nan Creamer and Dan Bayer of The Bishop Company and Eugene Clark of Eaton Corporation received a Merit award for the Transmission ID poster of the art competition. This poster's unique design allows users to identify Eaton truck transmission models within minutes.

This year, STC presented a total of 139 awards in 30 categories. For a complete list of competition winners, please visit www.stc.org/comp/internationalCompetitions01_winners.asp.

The Bishop Company develops technical manuals, job aids, help systems, resource guides, instructional materials, and training programs which use creative combinations of words and illustrations. Each of their products explains complex subjects in an efficient and easy-to-understand manner. For over 25 years, clients in industry, healthcare, and government have used Bishop services to help people work easier, safer, and faster. For more information about Bishop, visit www.explainers.com.

STC is a professional organization dedicated to advancing the arts and sciences of technical communication and is the largest organization of its type in the world. Its 14,000 members in 138 chapters worldwide include anyone whose work makes technical information available to those who need it. Find out more about STC and its programs at www.stc.org.